VANDAAG

2024 – VANDAAG a small Dutch company, supports healthcare and SME organizations nationwide with the strategic and operational challenges in business operations. The goal of the organization is to support clients in such a way that they can fully focus on the execution of their primary process. VANDAAG does this by providing services such as preparing a business plan, implementing software and supporting business operations through dashboards with steering information. The company has grown gradually since its founding in 2014 and currently consists of about 50 employees (mainly highly educated).

The social innovation

The founding of the company can be seen as a ‘social innovation’. From the beginning, VANDAAG has been committed to a horizontal organizational structure where there are no hierarchical differences between employees in practice. All employees, including the three founders (the management), are equal and are treated with the same standards and values. Vitality and job satisfaction are highly valued and investments are made in the knowledge and skills of employees through training and a personal growth plan.

Method and structure

VANDAAG encourages ownership and responsibility in its employees by giving them the space to organize their own work and teams. This autonomy is supported by clear rules and agreements, both internally and with external parties such as the government. The freedom given to employees is always aimed at ensuring the quality and continuity of the organization. Cooperation between employees, customers and the organization is essential to achieve successful results. Employees are encouraged to work independently and have a high degree of control over their processes, supported by tools such as self-developed dashboards.

The organizational structure has only two hierarchical layers: the three founders and the remaining employees, who are divided into eight specialist teams. Each specialist team bears responsibility for its own services and also works on internal optimizations for VANDAAG itself. Employees work in customer teams, which are put together for the customer per assignment. These customer teams function autonomously, with no reporting obligation to others outside the team, which promotes employee independence and responsibility.

Results

VANDAAG has a growth of approximately 15% per year in the number of employees. By holding on to vision, mission and values, VANDAAG has managed to safeguard the structure and culture despite the rapid growth. This has also ensured that the company was and still is successful.

Reference

Pieter Wanten: ‘VANDAAG – Specialist in healthcare business. (2024) Leiden: TNO

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